Privacy policy

Privacy Policy

How Proatify handles customer information, store communication, and privacy-related requests.

Privacy Policy

Last updated: June 2026

Your privacy matters to us. This Privacy Policy explains what information Proatify collects, how we use it, and how we protect it. By using our website or placing an order, you agree to this policy.

Information We Collect

When you place an order, contact us, or browse our website, we may collect:

  • Personal details: Name, email address, phone number, and delivery address
  • Order information: Products purchased, order history, and payment method type (we do not store full card details)
  • Device and usage data: Browser type, IP address, pages visited, and time spent on our website (via analytics tools)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, and support messages
  • Improve our website, products, and customer experience
  • Send promotional emails or offers (only if you've opted in)
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Courier partners: To facilitate delivery of your order
  • Payment processors: To securely process payments
  • Analytics platforms: In anonymized form to understand website traffic

All third parties we work with are required to handle your data responsibly and in line with applicable privacy laws.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and understand how visitors interact with the site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses secure HTTPS connections, and payment processing is handled by trusted, encrypted payment providers.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us through our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.

Contact

If you have any questions about this policy, please reach out via our Contact page.